7999bb Privacy Policy
7999bb's complete and transparent policy on the collection, use, and protection of your personal information is described in detail here.
1 Introduction and Definitions
7999bb ("we", "us", or "platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy ("policy") describes how 7999bb collects, uses, stores, and protects your personal information ("information").
By using our website and services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us for assistance.
1.1 Key Definitions
- Personal Information: Any information that can directly or indirectly identify a person, such as name, email address, mobile number, date of birth, and financial transaction details.
- User: Any person who has registered on the 7999bb platform or is using its services.
- Cookie: Small data files stored in your browser that are used to improve the site experience.
- Third Party: Any organization or individual other than 7999bb that works with us to provide specific services.
2 What Information We Collect
7999bb collects the following types of information for the purposes of managing your account, improving services, and ensuring security:
2.1 Registration and Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — our services are for those aged 21 and above only)
- Email address
- Mobile phone number
- Residential address
- National ID (NID) or passport number (where applicable for KYC verification)
2.2 Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Records of bonus and reward transactions
- Visa or Mastercard related information (if applicable)
2.3 Technical and Usage Information
- IP address and device identification information
- Browser type and version
- Operating system
- Time spent on the site and pages visited
- Gaming activity logs and betting history
- Information collected from cookies and similar tracking technologies
2.4 Communication Information
When you contact us via live chat support or email, details of that conversation and the nature of your request may be recorded.
3 Purpose of Information Collection
7999bb uses your personal information only for specific and legitimate purposes. We process your information for the following reasons:
Completing your registration process, verifying your account, and ensuring secure login.
Managing deposit and withdrawal requests, ensuring bonuses are credited, and maintaining transaction history.
Ensuring account security, preventing unauthorized access, and detecting suspicious activity.
Responding to your complaints or questions and providing assistance through 24/7 Bengali support.
Improving the user experience, monitoring platform performance, and adding new features.
Sending bonus offers, tournament notifications, and important updates subject to your consent.
Meeting responsible gaming obligations and ensuring age verification requirements are fulfilled.
4 Information Storage and Security
7999bb applies industry-standard encryption technology and security practices to keep your personal information safe.
4.1 Encryption and Technical Protection
Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information exchanged between your browser and our servers secure. Your financial information is protected by high-grade encryption technology.
4.2 Access Control
Only those staff members who need this information to carry out their duties will be able to access your personal information. All staff are bound by strict confidentiality agreements.
4.3 Data Retention Period
We will retain your information for as long as your account remains active. Even after an account is closed, information may be kept for a defined period to meet legal obligations and transaction record-keeping requirements. Information that is no longer relevant is securely deleted.
4.4 Third-Party Service Providers
We may work with trusted third parties such as payment processors (bKash, Nagad, Rocket, Upay) and game software providers. Only the minimum information necessary for them to deliver their services is shared with these partners, and they are also bound by confidentiality agreements. 7999bb does not sell, rent, or transfer your personal information to third parties for commercial purposes.
5 Cookie Policy
7999bb uses cookies and similar tracking technologies to improve your browsing experience and ensure the site functions correctly.
5.1 Types of Cookies
- Essential Cookies: Necessary for the basic operation of the site; this includes maintaining login sessions and keeping security features active.
- Functional Cookies: Used to remember your preferences and settings, such as language preference.
- Analytical Cookies: Collect statistics on site usage that help us improve the quality of our services.
5.2 Cookie Control
You can control or disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to not work correctly.
6 Your Rights
7999bb believes you have the right to full control over your own information. Your key rights are listed below:
Right to Access Information
You can request a copy of the personal information we hold about you.
Right to Correct Information
If your information is incorrect or incomplete, you can request that it be corrected.
Right to Delete Information
In certain circumstances you can request that your personal information be deleted.
Right to Withdraw Consent
Consent given for promotional communications can be withdrawn at any time.
To exercise these rights or for any request regarding your personal information, contact us via live chat or at [email protected].
7 Data Transfer and Disclosure
7999bb may disclose your personal information to third parties in the following limited circumstances:
- Payment Processing: Relevant information may be shared with authorized payment service providers such as bKash, Nagad, Rocket, or Upay to complete financial transactions.
- Technology Partners: The minimum necessary information may be shared with trusted technology providers to operate our service infrastructure.
- Legal Obligations: Information may need to be disclosed to comply with court orders, legal requests from government authorities, or applicable legal requirements.
- Fraud Prevention: Relevant information may be disclosed for the purpose of detecting and preventing fraud in order to protect our users.
Outside the circumstances described above, 7999bb will never sell, exchange, or share your information for commercial purposes.
8 Protection of Minors
7999bb's services are strictly for those aged 21 and above only. We do not knowingly collect any personal information from minors. We use date of birth information to verify age during the registration process.
If evidence is found that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
9 Changes to the Policy
7999bb reserves the right to change or update this privacy policy where necessary. If any significant changes are made, we will notify you via a notice on our platform or by sending information to your registered email.
By continuing to use our services after any changes, you are considered to have given your consent to the updated policy. We therefore recommend reviewing this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.
Speak directly in Bengali through our 24/7 live chat support.
Our support team is committed to responding quickly to any privacy-related request you may have.